Thursday 15 October
Day three of ERA’s General Assembly 2015 began with an exhibition breakfast followed by the key speaker of the event - Larry Hochman, former European Business Speaker of the Year, best-selling author of The Relationship Revolution and a pioneer of corporate mentoring in Europe, Hochman shared his expertise on customer relationships, leadership and talent management in a lively and entertaining session. Hochman applied his expert customer relationship skills to the aviation industry and gave invaluable advice on how best to retain and attract customers.
The final press conference of the event saw journalists take the opportunity to grill the Gold (ASL Airlines Ireland, formerly known as Air Contractors) and Silver (Aurigny Air Services) ERA Airline Award winners 2015 on their business strategies and future expansion plans.
The conference concluded with the final session of the event - ERA’s annual general meeting (AGM) and luncheon before delegates departed for home. The conference was deemed a great success by delegates who are already looking forward to next year’s general assembly which will be held in Madrid 11-13 October. The ERA Directorate looks forward to seeing you there.