MedAire

MedAire, an International SOS company, provides regional airline passengers and crew with an integrated solution of in-flight medical/risk management advice and support, train-the-trainer programmes, medical kits and security services. MedAire’s services include: 24/7 in-flight medical advice from doctors for emergencies or for routine questions; 24/7 security advice, information and contingency planning; crisis management services to assist regional carriers in handling passenger medical needs after accidents or serious incidents; performance reporting and trend analysis to help airlines make better business decisions, drive operational excellence, improve customer service and minimise economic loss; medical crew support to manage employees’ health while on duty travel; passenger fit-to-fly assessments, minimising risk of in-flight medical issues; medical and disability assistance equipment that meets and exceeds industry regulations; crew medical training that incorporates in-flight medical trends and industry regulations; disability training for airline crew and vendors affected by rules regulating passengers with disabilities; 24/7 hotline to support airline Complaints Resolution Officials with compliance, investigation and resolution of issues related to passengers with disabilities; special medical needs assistance with pre-travel medical review of passenger medical information forms (MEDIF/MEDA).